COVID-19 Test Using Eurofins E-Clinical
To get your COVID-19 Test, simply follow these 4 easy steps:
The Safework Laboratories COVID-19 Test for Travel provides you with the required digital and printable documents of your test results, allowing you to meet safety requirements before boarding a plane or embarking on a trip. Our specially-trained collectors conduct testing of asymptomatic travellers for COVID-19 at our nationwide collection centres, where strict health and safety protocols are always at the forefront of our company.
To get your test using Eurofins E-Clinical (formerly TrustOne), download the app from the App Store or Google Play and register using your email address. You can register here as well. (Note: If you are travelling with Etihad please click here for your specific booking process.)
- Book online or call our client service number.
Book online to attend one of our laboratory locations. Alternatively, our client services team can set an appointment at a collection centre location that’s most convenient to you. Call 1300 905 180.
We will send you a booking email that will confirm your appointment details.
- Pay for your COVID-19 test ticket.
Use the payment box on this page to pay for your COVID-19 test ticket(s). Choose between Rapid Antigen and PCR testing. Upon successful transaction, you will receive two emails, an invoice with a proof of payment QR code and a Eurofins E-Clinical ID QR Code. This will also appear in your Eurofins E-Clinical app. If you do not pay for your COVID-19 test, your result will not be sent to you.
- Arrive at your designated collection centre.
Have your proof of payment QR code and your Eurofins E-Clinical ID QR Code with you upon arrival. A collector will scan these and facilitate your COVID-19 test.
- Receive your results.
You’ll receive an SMS when your results are ready. The SMS result is not sufficient for boarding a plane. It will be available within the Eurofins E-Clinical app under My Test Results. We will also send you the test results via email as a PDF attachment. Use these to board your plane.
We are an IATA Travel Pass Compatible Lab
New South Wales
Safework Laboratories Sydney Lab
Ground Fl 4-10 Bridge Street
Pymble, NSW 2073
Phone:1300 905 180
Jobfit Brisbane Airport
Suite GF2, Jetstream Business Park,
5 Grevillea Place
Brisbane Airport QLD 4007
Phone:1300 905 180
Suite 115, 189E South Centre Rd
Tullamarine VIC 3043
Phone:1300 905 180
Safework Laboratories Melbourne
Unit 103, 45 Gilby Road,
Mount Waverley, VIC 3149
Phone:1300 795 227
Frequently asked questions
Need more information on what happens pre and post-travel after receiving your COVID-19 test?
Click the downloadable PDF below.
Is a Medicare rebate available for the COVID-19 travel tests?
There is no Medicare rebate available for the COVID-19 test for international travel, as these tests are for asymptomatic patients only.
How many days in advance of my scheduled travel should my COVID-19 test to fly be performed?
It may vary from country to country. To find out how soon your COVID-19 test should be scheduled before your trip, please check with the embassy of the country you are flying to. Or, check with your travel provider for these details.
Do I need a doctor’s referral to undergo a COVID-19 test for travel?
No, a doctor’s referral isn’t required.
Do I need to refrain from eating or drinking particular food items or medicines before taking the test?
No, you can eat or drink anything. It won’t affect the test.
What if I get a positive result?
Relevant State authority will be notified about any positive results. You will be contacted for further instruction.
What if I have an ‘indeterminate result’?
Your sample will be re-tested. If subsequent results are still indeterminate, we’ll contact you for another sample collection.
Have your results within 24-48 hours
Advantages of COVID-19 testing with Safework Laboratories include:
- A wide range of collection centres to accommodate travel testing nationwide
- Results available within 24-48 hours of testing
- Real-time notification of available results
- A secured portal to access a digital and printable test travel certificate (for travel requirements)
- 24/7 customer service for urgent enquiries
The Testing Process
Speed, accuracy and safety are essential. So we focus our testing process on all three. SW Labs’ new COVID-19 testing facilities and services employers are available throughout the country.
PCR vs Rapid Antigen Testing
The industry considers PCR the gold standard for diagnosing COVID-19 infection. The laboratory test detects RNA, which contains the genetic information of the SARS-CoV-2 virus. If a donor’s swab sample shows evidence of virus RNA, it means they are actively infected.
Unlike rapid antibody tests, the PCR searches for the presence of Coronavirus RNA rather than evidence of the body’s immune response. RNA is a key component of a virus’s anatomy and is unique to that particular virus. Once infection occurs, the coronavirus’s signature RNA can be detected, even before antibodies or symptoms of the disease appear.
In contrast, the Rapid Antigen Test is typically not able to determine this until at least a week after infection. However, it is significantly cheaper and faster to obtain a result. Now that it has been officially approved by the latest government rulings, we can offer you the choice of Rapid Antigen Tests for your travel requirements.
Accredited COVID-19 Screening to ISO 15189
When testing for highly infectious diseases like COVID-19, accuracy could very well be a matter of life and death. That’s why our coronavirus screening service follows strict guidelines set by the International Organization for Standardization (ISO) and the Communicable Diseases Network Australia (CDNA).
Our processes are run according to ISO 15189 provisions and the CDNA National guidelines (Coronavirus disease 2019 – COVID-19; including both Section 7 and Appendix A: SARS-CoV-2 Laboratory testing). We also comply with National Pathology Accreditation Advisory Council (NPAAC) guidelines and employ clinical microbiologists who provide supervision for COVID testing.
Highly Efficient Collection and Testing
We understand how important it is to have safe and efficient COVID-19 testing. Our laboratories have full accreditation from NATA/RCPA (National Association of Testing Authorities and Royal College of Pathologists of Australasia). Our staff are highly trained to safely collect and transport nasal swabs.
24/48 Hour Results
At SW Labs, we make sure that all of our test results come out as quickly as possible. We can have your PCR-based COVID-19 test results in as fast as 24/48 hours after we receive your specimen sample. Rapid Antigen test results are even faster.
Safework Laboratories (SW Labs) is a national provider of health and safety products and services, including education, drug and alcohol and COVID-19 testing for your workplace.
Our rapid response has included the establishment of accredited laboratories. It’s enabled us to assist our clients in meeting their COVID-19 risk management plan objectives.
SW Labs continues to innovate and provide scientific expertise in PCR testing, to ensure community safety. As a national organisation, we’re capable of performing thousands of tests daily. Our goal is to instil confidence in the delivery of accurate results, giving Australians the opportunity to travel again and get back to business.
The highest standard
We have worked with SW Labs over many years across Australia, we have absolute faith in their ability to deliver the highest standard of services for our company and our clients. We look forward to seeing our COVID-19 service partnership grow over the coming year.
Managing Director at Fullerton Health Australia
Exceptional turnaround times
SW Labs has provided exceptional service and turn-around-times for PCR test results to date (under 24 hours), to support WSL’s compliancy with COVID Safe plan implemented for the first of the 4 World Championship Tour events in Australia, since the start of the COVID-19 pandemic.
World Surf League Global Safety Senior Manager
You guys there have been UNBELIEVABLE with the help you have given us, it has been so valued.
VBSW Team Manager
Don’t get caught up in the dangers of the SARS-CoV-2 virus. Schedule your COVID-19 test with SafeWork Laboratories today!1300 905 180